Recently active topics in Get Satisfaction

Not a big deal BUT... I think the Company/Customer Pact has a typo in item #1 - "conversational" is spelled "converational" (unless converational is a new buzzword outside my vocabulary!)

I know our Get Satisfaction account doesn't need bank-level security, but you could at least get a cheap SSL certificate so that our login credentials can't be sniffed. Many people use the same email/password for many website accounts, so it can be a bigger problem than you think.

I know that OpenID support kinda solves this problem, but the people not using OpenID are probably the people who don't know much about web security.

(Ironically, I've seen people report this same problem on other products, but not here)

This is a very creative idea for a site! I notice, though, that the dashboard seems to have some sort of chronological sequence of events. They really need to be grouped according to some sort of categories and importance (for example, earlier messages in the same thread don't need to be highlighted since the "conversation" has moved on).

Also, I started to go through and add companies where I'm a customer, but with 200 pages or so it just doesn't make sense to wade through all that. Again, consolidation would be useful -- like maybe an alphabetized list with checkboxes where you can add a bunch of companies at once. Later there would be plenty of time to rate them according to whether I'd recommend them or whatever.

Lastly, wouldn't it make sense to auto-tag topics with keywords if they're so vital that they change the "interest" level of a topic from medium to high? You could still let the user add or edit them, but with all the ongoing text parsing during a post anyway, why not snag some keywords along the way? There seems to be a lot of "massaging" needed for an initial post.

I hope I didn't muddy the waters with too many items in a single post. Maybe there could even be checkboxes next to each paragraph for separating multiple concepts within a single post!

Take a look, the title might be confusing:

There's a weird issue when visiting a company's topic page... for some reasons the tags come up null ('TripIt tagged ""').

See: http://getsatisfaction.com/tripit/topics

I didn't change my notification preferences, but I haven't received any emails from your website since 30 September. I checked my notification preferences anyway, but they still say I should be getting emails.

I just added two companies to "follow". Now, my dashboard is not laid out correctly. In Firefox, the left sidebar is as wide as the entire page, obscuring the Recent Activity entirely. In IE, it is not quite as wide, but it pushes the recent activity items over about halfway (the items are still visible in IE).

I have screenshots of both if you provide a way for me to send them. Thanks.